The airports of Chandigarh, Mangaluru, Trivandrum and Lucknow won 10 laurels in four different categories of the ASQ 2019 awards, a program that measures passenger satisfaction, the Airport Authority of India said in a statement.
The Airports Council International, an independent body of airport operators, conducts international benchmarking of airfields, The Hindu newspaper reported.
The survey measures 34 performance indicators, including eight major categories such as access, check-in, security, airport facilities, food and beverage, retail, airport environment and arrival services.
The four categories in which Indian airports won the best awards were size and region, environment, customer service, and infrastructure and facilitation.
The competition included 356 airports in North America, Latin America and the Caribbean, Europe, Africa, the Middle East and Asia.
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